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WellSpan Health earns Urgent Care Association accreditation


Monday, March 04, 2019

WellSpan Health’s commitment to quality care, patient safety and excellent outcomes at its growing network of urgent care centers across southcentral Pennsylvania has earned it accreditation from the Urgent Care Association (UCA).

UCA, a national association dedicated to education, research, collaboration and standards of excellence in the urgent care field, accredited WellSpan’s urgent care locations in Adams, Lancaster and York counties, including one that is opening next month in West Manchester Township in York County.

“This demonstrates to our patients that we are meeting the highest level of quality standards in the market today, including X-ray and in-office laboratory services, acute injury care and routine illness evaluation,” said Creston Tate, D.O., medical director of urgent care at WellSpan Health. “WellSpan is among a group of urgent care centers across the nation that have been recognized for their top-notch performance.”

WellSpan Health launched its Urgent Care model in January 2018 and has been rapidly expanding its number of locations across southcentral Pennsylvania. A seventh location is set to open in March 2019, with additional Urgent Care centers planned.

WellSpan’s accredited locations include:
  • WellSpan Urgent Care – Gettysburg
  • WellSpan Urgent Care – Ephrata
  • WellSpan Urgent Care – Lititz
  • WellSpan Urgent Care – Shrewsbury
  • WellSpan Urgent Care – Hanover
  • WellSpan Urgent Care – East York
  • WellSpan Urgent Care – West York (opening in March)

It’s part of the regional health system’s efforts to ensure convenient access to care, close to home. In addition, WellSpan continues to encourage patients to seek non-emergency care at primary care and urgent care locations, rather than hospital emergency departments.

“Our hospital emergency departments are intended to treat the most seriously sick and injured in our community,” explained Karen Jones, M.D., senior vice president, WellSpan Health and president, WellSpan Medical Group. “Whether it’s flu-like symptoms, stomach or digestive issues, or a sprain or strain – WellSpan Urgent Care can help you get the care you need quickly.”

UCA Accreditation requires a facility to demonstrate that it meets nationally standardized criteria in eight areas: governance, human resources, patient care processes, physical environment, quality improvement, health records management, patient privacy and rights, and scope of care.

“No matter which one of our Urgent Care locations you visit, you will receive the same high-quality treatment,” Jones said. “This accreditation recognizes that our care is both consistent and outstanding on all levels.”

WellSpan’s Urgent Care locations offer convenient walk-in options for patients with a variety of non-emergency medical conditions. Locations are open from 8 a.m. to 8 p.m. seven days a week. Patients can take advantage of an online service called “Reserve My Spot,” scheduling an appointment via smart phones, computer, tables or at an in-person kiosk check-in at the office. For more information, go to WellSpan.org/Urgent.  

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