Billing and Insurance

Find accepted insurance plans, your rights and protections, our cost estimate tool, financial assistance and more.

Pay your bill

You have several options to conveniently pay your bill.

Pay online

Once you’ve logged in to your MyWellSpan account, from the menu icon, select Pay a Bill and add your form of payment to the system. (New to MyWellSpan? Sign up today.)

Log into MyWellSpan

Pay as a guest

Pay by phone

Contact Customer Service at 717-851-5005 (local) or 877-631-4262 (toll-free) if you have any questions, need help setting up your account or want to make a payment by phone.

Billing and insurance topics

Insurances we accept

We’ve established relationships with most health plans in our area to best serve our friends and neighbors.

For more information about Medicare plans, visit our Medicare and WellSpan page.

Cost estimate tool

Our tool makes it simple for you to get the most accurate and personalized estimate of your out-of-pocket costs.

We’re proud to be a non-profit, charitable organization that provides care to everyone, regardless of their ability to pay. If you don’t have health insurance and worry about paying your medical bill, please let us help.

No Surprises Act

Learn how you’re protected by federal law when getting emergency care, non-emergency care from out-of-network providers at in-network facilities and air ambulance services from out-of-network providers.

Good faith estimates

You have the right to receive a good faith estimate explaining how much your medical care will cost.

Questions about your bill?

Sometimes it’s hard to understand your bill. We’re here to help.

Chat

Click the Let’s Chat icon at the bottom of the page and select Billing.

Email

Reach out to WSHCustomerService@wellspan.org.

Call

Call 717-267-7169 (locations in Franklin and Cumberland counties/Summit Health) or 877-631-4262 (locations in Adams, Lancaster, Lebanon and York counties).

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